PURCHASING:
To make a purchase, just browse through the shop and add any items you would like to the shopping cart. At checkout, you will be asked for your shipping and payment information to complete the order. Gléasta accepts both credit and debit cards directly through Paypal and stripe for your convenience.
IMAGES:
We do our very best to accurately describe and photograph all of our products. But it is impossible to get it 100% right all of the time and different screens give different picture quality so we cannot guarantee accuracy of colour.
RETURNS POLICY:
CANCELLATION AND RETURN:
Cooling Off Period:
We really want you to be happy with your purchase and we want to give the best customer service possible.
In accordance with statute and regulation, you may cancel or return your order at any time prior to delivery of the products to you and for a period of 14 days after the delivery of the products to you without any reason (cooling off period). In that event, you must notify us of your cancellation and arrange to return the products to us no later than 14 days after notifying us of your cancellation. The cost of returning such goods is a matter for you the customer.
If you cancel your order, we will refund to you the total amount paid by you in respect of the product together with the standard delivery charge on receipt of the goods from you, or on receipt of evidence that the goods have been returned to us, whichever is the earlier. If you have not yet received your order, then we are obliged to refund the amount paid within 30 days together with the standard delivery charge.
We will reimburse you using the same means of payment as used for the initial transaction.
DELIVERY
Processing Time: Items are dispatched within 1-4 working days.
Ireland : We ship with An Post Standard and Tracked Post.
Postage takes approx. 1-5 business days. Delays may be experienced by the postage carrier. These delays are out of our control and we can not guarantee a day for delivery.
Cost: A flat rate of €6.50 is charged for tracked post, regardless of how many items you order. Small items eg.bagliners are shipped with standard post €3.50 + .75c for each additional item. If you order a small item with a large item the total shipping cost will be €6.50
Northern Ireland: We ship with An Post .Postage takes approx. 1-5 business days. Delays may be experienced by the postage carrier. These delays are out of our control and we can not guarantee a day for delivery.
Tracked postage on all items €10 -€14 depending on item and quantity.
Small Items bag liners: €3.50 + 0.75c per additional item
All other destinations:
We ship with An Post Parcel Post. A tracking number will be provided
Postage takes approx. 5-12 business days. Delays may be experienced by the postage carrier. These delays are out of our control and we can not guarantee a day for delivery.
COST :International shipping costs vary and depend on the size of the item you order and which postal zone you live in.
ZONE 2: UK, Belgium, France,Germany,Isle of Man, Jersey, Luxemburg, Netherlands. Medium €13. Standard €15. Heavy€19.
ZONE 3: Spain, Sweden, Switzerland, Denmark, Austria, Poland, Norway, Portugal, Greece, Italy, Medium €13.50. Standard €17. Heavy €21.00.
ZONE 4: Canada and USA. Medium €16. Standard €18. Heavy €29
ZONE 5: Australia & New Zealand. Medium €17: Standard €21: Heavy €35:
.
Buyers are responsible for any customs and import taxes that may apply to shipping destinations outside of Ireland.
PAYMENT
All payments on the site are made securely through PayPal and Stripe.
CONTACT US
If you have any questions, comments or suggestions please contact us at Gleasta. Email: [email protected] . We love to hear from our customers and welcome your feedback, in order to provide you with the best possible service.
